Ruter aspires to continually improve its customer-friendly ticketing and real-time travel information. In the future new services such as bus on demand and dynamic timetables will become a reality. The ever increasing amounts of digital data Ruter’s customer and transport systems generate can support this goal. Led by Ruter´s IT-department, we are contributing with consultants with Big Data-competencies, back end, and front end developers. We're working towards creating a new, forward-looking platform that will help Ruter meeting future customer expectations.
Today's core systems are largely silo-based, with separate platforms for real-time information, customer data, fleet management and ticketing. However, the new platform will receive, process and access large amounts of data from all of Ruter’s subsystems, as well as third party information. Information such as, the number of passengers on board, or the train, bus, tram or the ferry’s current position. This data is then used in conjunction with customer profiles, traffic management and ticketing. Open to data from technologies Ruter may use in the future, this new platform is built to last.